SHIPPING & RETURNS

Shipping Policy

Orders received on Saturdays, Sundays and Public Holidays will be processed on the following business day. We aim to deliver your items as soon as possible but dispatch times indicated are subject to change.

Standard Sized items usually delivered within 3-6 business days (Rural Home Delivery will take longer and usually adds another 3 days to your delivery timeframe).
Oversized Items usually delivered within 5-10 business days (Rural Home Delivery will take longer and usually adds another 3 days to your delivery timeframe). You will be contacted prior to delivery by the carrier to arrange a suitable delivery day & time.

Return & Exchange Policy

Returns

All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned. Returns must be made within 7 days from receipt of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card ( or original method of payment ). You will receive the credit within a certain amount of days. depending on your card issuer's policies.

Shipping

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

If you have any questions on how to return your item to us, contact us here